Watson Assistant is a conversation AI platform that helps you provide customers with fast, straightforward and accurate answers to their questions, across any application, device or channel. By automating responses to common inquiries, Watson Assistant reduces the burden on your agents and the risk of disruption during peak times. As an IBM Gold Partner in Jordan, Egypt, KSA, Qatar, Inspire for Solutions Development is ready to assist with any IBM solution adoption for your company.

Deliver fast, accurate information to your customers, employees and citizens – on any channel, at the times of COVID-19.

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Ensure the health, safety and productivity of your workplace.

IBM Watson Assistant is part of Watson Works

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How Can We Use Watson Assistant?


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Customer Self-service

Streamline how you empower customers and citizens to resolve inquiries across channels – including web and voice – to reduce costs and improve efficiency.

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Agent Assist

Empower agents to respond to questions faster and with greater confidence. Watson Assistant answers agents’ questions and automates workflows via web and mobile chat.

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Employee Self-service

Watson Assistant provides responses to common employee questions and shares relevant resources around the clock, helping you work smart and safe while alleviating the burden on customer assistant help and IT desks.

Improve customer experience everywhere in times of COVID-19

Get results with Watson Assistant

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